Privacy Policy
Last Updated: February 9, 2025
Digital Seva Net values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data in compliance with the Information Technology Act, 2000 and applicable Indian regulations.
Information We Collect
- Personal Information: Name, address, email, phone number, and other details required for your application.
- Document Information: PAN, Aadhaar, passport numbers, and related identity details you provide.
- Payment Data: Records of fees paid via our payment gateway.
- Technical Data: IP address, browser type, device information, and cookies to enhance your experience.
How We Use Your Information
- To process and forward your application forms to the relevant official or partner portals.
- To respond to your inquiries, support requests, and grievances.
- To comply with legal, regulatory, or government requirements.
- To analyze usage patterns and improve our services and website functionality.
Data Sharing & Disclosure
Your data is shared only under these circumstances:
- With official portals (e.g., Digital India Portal, Voter Service Portal, Passport Seva Portal).
- With our financial partner Gromo for loan, card, and savings applications.
- As required by law, court order, or government authority.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined above or as required by law. After that period, data is securely deleted or anonymized.
Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure. However, no system is completely secure.
Cookies & Tracking
We use cookies and similar technologies to improve site functionality, remember preferences, and analyze traffic. You may disable cookies in your browser settings, though this may affect your experience.
Your Rights
- Access and receive a copy of your personal data.
- Update or correct inaccurate information.
- Request deletion of your personal data, subject to legal obligations.
- Withdraw consent for processing based on consent.
Third-Party Links
Our site may contain links to external websites. We are not responsible for their privacy practices. Please review the privacy policies of any third-party sites you visit.
Policy Updates
We may modify this Privacy Policy at any time. The “Last Updated” date reflects the most recent changes. Please review this page periodically for updates.
Google AdSense
This website uses Google AdSense to display advertisements. For details on how Google uses your data, see their Privacy Policy.
Contact & Grievance Redressal
For any questions or complaints regarding this Privacy Policy, you may contact our Grievance Officer:
- Grievance Officer: Ehsan Ansari (CEO & Founder)
- Email: romeoraja.adp@gmail.com
- Alternate Email: digitalsevanet11@gmail.com
- Phone: +91 7209616001
- Address: Block Road, Adapur, East Champaran, Bihar, India
We will acknowledge your grievance within 3 working days and resolve it within 15 working days in accordance with applicable laws.